What is Octomate?
Octomate is a company specialised in automation and artificial intelligence for SMEs. We help businesses save time, serve customers better and automate repetitive tasks.
What type of companies can work with you?
We work with SMEs from almost any sector: hair salons, gyms, workshops, agencies, clinics, real estate businesses, restaurants and many more.
What services do you offer?
We create custom automations, AI agents for text and voice, tool integrations, websites, eCommerce and Google Business Profile optimisation.
What can an AI agent do?
It can answer customers 24/7, manage appointments, resolve questions, generate quotes, capture leads and automate conversations from WhatsApp, web or other channels.
Does AI replace my team?
No. AI handles repetitive tasks and initial support so your team can focus on higher-value work.
Are automations customised?
Yes. We analyse how your company works and design automations adapted to your current processes and tools.
Do I have to change my current tools?
Not necessarily. We adapt to the tools you already use and only integrate new systems when it makes sense.
How does the process work?
First we run a free audit to detect automation opportunities. Then we prepare a customised proposal and, once approved, implement the solution.
Is there any lock-in?
No. We work without lock-ins.
How long does a project take?
It depends on the project, but we prioritise agile and fast implementations thanks to modern tools and AI.
Do you offer support?
Yes. All services include maintenance, support and the option to request improvements or monthly iterations.
What happens if something fails?
We monitor systems and provide support to resolve incidents quickly.
Can I try it first?
Yes. We offer demos and pilot tests in many cases.
How do payments work?
We usually work with an initial setup payment and a monthly fee for maintenance, support and service continuity.
Do automations work for small businesses?
Yes. In fact, SMEs are often the businesses that save the most time and money by automating processes.
What type of processes can you automate?
Invoicing, lead management, automatic replies, bookings, sales follow-up, reporting, emails, CRM, documentation and much more.
Why Octomate?
Because we combine real automation, artificial intelligence, implementation speed and close support to create useful solutions from day one.